You can contact UKVI by telephone or E-mail. Either way they won’t help you at all until they have your credit card details. Calls cost £1.37 per minute on top of your standard network charge. E-mail enquiries cost £5.48. Telephone calls and E-mails can be in English, Arabic, Cantonese, French, Hindi, Mandarin, Russian or Spanish.
To contact UK Visas and Immigration from outside the UK in English:
Telephone: 00 44 203 481 1736
Monday to Friday, 24 hours
Calls cost £1.37 per minute on top of your standard network charges.
Email UK Visas and Immigration
Emails enquiries cost £5.48. You won’t be charged for any follow-up emails about the same enquiry.
You’ll get a reply to your email within 2 days, except on Saturdays, Sundays and UK public holidays.